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Director of Enterprise Systems

Ellenton, Florida - E-Verify | Full Time Financial Planning & Analysis — IT Operations
Feld Entertainment is seeking a strategic, hands-on Director of Enterprise Systems to lead the transformation and ongoing success of our enterprise platforms. This leader will be responsible for Supply Chain, ERP (NetSuite), HRIS (UKG), Finance Systems, legacy business applications (Host, WMS, AMOS), Middleware/Integrations, and Data Governance & Business Intelligence platforms (Domo, Snowflake). The Director will guide a cross-functional team to drive product ownership, change management, business process improvement, and stakeholder alignment across the enterprise.
This role serves as the primary backup to the CIO and is a key player in the company’s digital transformation efforts.
Essential Job Functions
  • Serve as a trusted advisor and backup to the CIO while leading and coaching a team of product owners, analysts, and solution support resources.
  • Champion a culture of strategic delivery over reactive support, establishing formal change management and business process governance practices.
  • Oversee product strategy, operations, and modernization for: NetSuite ERP, HRIS/Payroll, Legacy iSeries Systems, Middleware, Data Governance, and BI.
  • Build and maintain trusted relationships with business stakeholders and SMEs while serving as the escalation point for enterprise system needs, roadmap planning, and prioritization.
  • Evaluate new vendors/solutions and directly manage vendor relationships, SOWs, roadmaps, and approve/track ongoing vendor work against the maintenance backlog.
  • Coordinate priorities and resources with other IT Directors and the PMO to deliver projects on time and within scope.
  • Ensure data flows, integration points, and shared platform touchpoints are governed and optimized.
Job Qualifications
  • 8+ years of experience in IT leadership roles with a focus on ERP, HRIS, or enterprise platforms.
  • Proven success with NetSuite, UKG, or similar enterprise systems.
  • Experience leading cross-functional teams and transforming operational workflows.
  • Strong knowledge of business process mapping, change management, and agile methodologies.
  • Hands-on experience with vendor management, contracts, and budgeting.
  • Ability to coach team members and collaborate across departments and levels.
  • Experience with middleware, business intelligence platforms, and data management.
  • Background in live events, entertainment, consumer products, or supply chain operations.
  • Familiarity with legacy systems and sunset planning.
  • Must possess strategic thinking skills, cross-functional leadership skills, and strong communication and influencing skills.
  • Proficient with business process management and vendor & partner management.

Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates.

About Feld Entertainment
Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice,  Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.

International Touring Personnel
To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour.  The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws.  The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements.  Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.

Equal Opportunity Employer
Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.


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