TOURING OPPORTUNITIES

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Logistics and Merchandising

FCP Operations

Assistant Concession Manager

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Feld Entertainment® is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Monster Jam®, Monster Energy Supercross, Disney On Ice, Disney Live!, Marvel Universe LIVE!, Sesame Street Live!,DreamWorks Trolls The Experience and Jurassic World LiveTour. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents. Visit feldentertainment.com for more information.

Assist with managing operations and sales on Feld Touring Production. Responsible for equipment maintenance, distribution, logistics, and refurbishments. Oversees distribution team members; trains and mentors other staff members; support and enforce Feld policies and procedures.

Essential Job Functions

1. Responsible for all concession equipment, to include:
Ensure all stand equipment is in good clean working condition
Ensure music systems are working properly
Stand equipment inventory for all sales personnel
Equipment carnet information (international)
Communicate trailer/container repairs to show personnel
2. Transportation:
Responsible for scheduling, coordination, and communication related to transportation of stock & equipment
Responsible for load-in and load-out procedures and all safety procedures in and around the trailer/container
Spotting of trailers/containers, ice merchandisers, etc.
Vehicle coordination and maintenance
3. Manages hotel room assignments and provides housing oversight of all FCP personnel residing in show hotel including:
Compliance of company standards / policies related to show hotels
Assist with personnel problems related to company housing and/or hotel concerns.
Personnel room assignment
Key inventory
4. Responsible for implementing proper issuing procedures. Oversee to ensure proper stock handling and inventories are taken as required or requested.
5. Purchasing, to include:
Responsible for the ordering of all local commodities for each engagement
Verify invoices and provide payments when necessary
Order equipment and spare parts via MRO
Cleaning supplies
6. Responsible for all electrical requirements. Ensure proper lighting is used on all sales locations and look for improvements at all times.
7. Ensure proper sanitation and trash pick-up is carried out on the sales floor and at the issue trailers/containers.
8. Concourse sales and supervision:
Repair and replace broken display equipment
Always look for new ways to display merchandise to increase revenue
Monitor sales floor and customer traffic, striving for a professional and positive customer service-oriented atmosphere
Continuously promote upbeat and positive attitude towards sales
Help ensure all sales personnel are in the correct uniform and selling areas
Handle customer complaints
9. Public Health Mitigation responsibilities:
Responsible for temperature checks and any questionnaires required for all FCP personnel on all work days
Responsible for making sure all mitigation policies on the concourse comply with company and building policies
Responsible for instructing sales personnel on proper mitigation practices
Responsible for mitigation compliance in and around FCP trailers
Document information in post engagement report regarding how mitigation was implemented in each venue
10. Agency Vendors:
Responsible for setting up agency vendors needed for each engagement according to company protocol.
Responsible for onsite management of agency vendors

Job Requirements

Associate Degree in Business or 2+ years of retail management
Valid Driver’s license
Valid Passport
Highly organized
Excellent written and oral communication skills
Computer skills – Microsoft Office
Ability to travel 100%
Multi-lingual a plus
Ability to lift 25LBs

Apply Now - Assistant Concession Manager

Bookkeeper

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Staff position responsible for the bookkeeping activities of the consumer product division for touring production. Primary functions include data processing and reporting of unit inventory balances as well as sales personnel’s sales and consignment balances. Office duties to include set up of office space as well as mitigation compliance.

Read More - Touring Sales Associate

Essential Job Functions

Sell merchandise in arena seats or designated point of sale location; collect payment and provide accurate change.
Organize cash and credit receipts, submit deposits, maintain financial records, and settle daily sales with management.
Order and manage assigned inventory items.
Obtain supplies and merchandise from storage trailers to replenish for sales.
Provide preparation support to the Touring Sales Lead as needed.
Prepare all merchandise and/or food products as needed prior to each selling period.
Assist at designated point of sale location as directed by Touring Sales Lead.
Take part in equipment load/unload from storage trailers and movement into/out of arena.
Assist with set up, tear down, and repack of stand equipment as directed.
Attend sales, customer service, and sanitation training as needed.
Other duties as assigned.

Job Requirements

High School Diploma or equivalent (preferred, but not required).
Able to travel internationally and domestically 100% of the time. Must have a valid passport.
Sales/Retail Sales or Hospitality background (preferred, but not required).
Superior customer service skills.
Personable team player with good communication skills.
Dedicated, reliable, and punctual with ability to thrive in a fast-paced environment.
Able to manage cash and inventory balances.
Quickly calculate correct change for cash sales.
Able to stand and walk for extended periods of time.
Must be able to lift 25 lbs. on a regular basis.
Must be able to follow verbal and written directions.

Apply Now - Touring Sales Associate

Touring Sales Commissary Lead

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Salary plus commission-based lead position, responsible for managing fast-paced food, beverage and concessions merchandise production area. Must have superior people management, organizational and training skills, with emphasis on customer service and sales maximization. Act as lead in supervision, sales training, and coaching for assigned food and beverage sales personnel. Responsible for all operational activities related to consumer product division’s food and beverage operations of touring production. Adhere to and support Feld Entertainment’s standards of conduct, policies and procedures.

Essential Job Functions

Document all needs of commissary location for management’s communication to venue. Ensure area is organized and clean based on guidelines set by corporate, local and federal guidelines.
Obtain supplies and merchandise from storage trailers to replenish commissary area for food and beverage point of sale personnel.
Direct commissary usage for all food & beverage point of sale personnel; keep accurate account of all supplies distributed.
Direct and supervise Sales Associates and supplied agency support personnel.
Organize cash and credit receipts, submit deposits, maintain financial records, and settle daily sales with management.
Conduct sales, customer service, and sanitation training for sales associates and assigned agency vendors.
Prepare all merchandise and/or food products as needed prior to each selling period.
Take lead in commissary equipment load/unload from storage trailers and movement into/out of venue.
Responsible for set up, tear down, and repack of commissary equipment.
Other duties as assigned.

Job Requirements

High School Diploma or equivalent.
Ability to travel and work internationally and domestically 100% of the time.
Sales/Retail Sales or Hospitality background (preferred, but not required).
Ability to take initiative to complete tasks with minimal supervision.
Knowledge of concessions food production.
Organization, critical thinking, communication, and time management skills.
Superior customer service skills.
Basic understanding of MS Office products, Excel, Word, Outlook.
Dedicated, reliable, and punctual team player with ability to thrive in a fast-paced environment.
Able to manage cash and inventory balances.
Able to stand and walk for extended periods of time.
Must be able to lift 25 lbs. on a regular basis.
Must be able to follow verbal and written directions.

Apply Now - Touring Sales Commissary Lead

Touring Sales Representative

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Commission based sales representative, responsible for fast paced concessions merchandise sales to generate maximum revenue. Excellent customer service skills and drive to maximize sales a must. Engage in sales activities including sales training, coaching, and supervision of temporary agency support personnel. Assist with operational activities related to consumer product division of touring production. Adhere to and support Feld Entertainment’s standards of conduct, policies and procedures.

*This is a full time touring position eligible for benefits. Commission based pay.

Essential Job Functions

Ensure point of sale location is organized and clean based on display strategy set by management.
Sell merchandise at designated point of sale location; collect payment and provide accurate change.
Organize cash and credit receipts, submit deposits, maintain financial records, and settle daily sales with management.
Order and manage assigned inventory items.
Obtain supplies and merchandise from storage trailers to replenish for sales.
Supervise activities of supplied agency support personnel.
Prepare all merchandise and/or food products as needed prior to each selling period.
Take part in equipment load/unload from storage trailers and movement into/out of arena.
Assist with set up, tear down, and repack of stand equipment as directed.
Attend sales, customer service, and sanitation training as needed.
Other duties as assigned.

Job Requirements

High School Diploma or equivalent.
Ability to travel internationally and domestically 100% of the time. Must have a valid passport.
Sales/Retail Sales or Hospitality background (preferred, but not required).
Ability to take initiative to complete tasks with minimal supervision.
Ability to prioritize duties for effective and successful customer sales.
Superior customer service skills.
Organization, critical thinking, communication, and time management skills.
Personable team player with good communication skills.
Dedicated, reliable, and punctual with ability to thrive in a fast-paced environment.
Able to manage cash and inventory balances.
Quickly calculate correct change for cash sales.
Able to stand and walk for extended periods of time.
Must be able to lift 25 lbs. on a regular basis.
Must be able to follow verbal and written directions.

Apply Now - Touring Sales Representative

Touring Sales Representative Trainee

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Sales representative trainee, learning concessions merchandise and food sales in fast-paced environment via hands on training. Excellent customer service skills and drive to maximize sales a must. Engage in sales and operational activities alongside experienced sales representative. Participate in sales training, coaching, and time management training related to consumer products division of touring production. Adhere to and support Feld Entertainment’s standards of conduct, policies and procedures.

Essential Job Functions

Learn operations of point of sale location, to include:
a. ordering, obtaining and management of inventory items
b. preparation of all merchandise and/or food products as needed prior to each selling period
c. organization and sanitation based on display strategy set by management
d. proper cash handling and credit card processing,
e. submission of deposits, and daily sales settlement with management
Develop sales techniques designed to maximize sales while providing excellent customer service at designated point of sale location.
Learn proper process for equipment load/unload from storage trailers and movement into/out of arena.
Assist with set up, tear down, and repack of stand equipment as directed.
Attend sales, customer service, and sanitation training as needed.
Demonstrate understanding of skills taught as criteria for advancing from trainee status.

Job Requirements

High School Diploma or equivalent.
Ability to travel and work internationally and domestically 100% of the time.
Sales/Retail Sales or Hospitality background (preferred, but not required).
Ability to take initiative to complete tasks with minimal supervision.
Ability to prioritize duties for effective and successful customer sales.
Superior customer service skills.
Organization, critical thinking, communication, and time management skills.
Personable team player with good communication skills.
Dedicated, reliable, and punctual with ability to thrive in a fast-paced environment.
Able to manage cash and inventory balances.
Quickly calculate correct change for cash sales.
Able to stand and walk for extended periods of time.
Must be able to lift 25 lbs. on a regular basis.
Must be able to follow verbal and written directions.

Apply Now - Touring Sales Representative Trainee

Production & Operations Touring Units

Combined Touring Operations

Stagehand Carpenter

Show Unit/Traveling Show | Full Time Production & Operations Touring Units — Combined Touring Operations

The Carpenter stagehand works backstage assisting in scene changes and show presets with relation to the stage set and any staging pieces as determined by supervisors in conjunction with the guidelines of best practices during performances. Assists in directing local crews, loading and unloading, and assembling and disassembling of all show equipment. Conducts regular maintenance in an effort to preserve the high integrity and professionalism of the company and its equipment.

PLEASE NOTE: This position remains posted on our website year-round. We may or may not currently have an opening, but we encourage you to submit your resume now in the event one becomes available. We will keep your resume on file and contact you within a year of submitting if your skills and experience meet the job qualifications. You may be contacted via phone or email for any of our touring properties.