NON-TOURING OPPORTUNITIES

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Event Marketing & Sales North America

North American Routing & Tours

Booking Director

Ellenton, Florida | Full Time Event Marketing & Sales North America — North American Routing & Tours

Feld Entertainment® is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Monster Jam®, Monster Energy Supercross, Disney On Ice, Disney Live!, Marvel Universe LIVE!, Sesame Street Live!,DreamWorks Trolls The Experience and Jurassic World LiveTour. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents. Visit feldentertainment.com for more information.

Plan and route tours for Disney on Ice, Disney Live!, Monster Jam, Supercross, Marvel Universe Live! And Jurassic World Live throughout North America. Responsible for negotiating all arena/stadium contracts for the above productions as well as manage set contract negotiation process through the conclusion of each engagement. Provides support to multiple Feld Entertainment departments as the primary liaison to North American venues.

Routing & Tours, Contracts

Contracts Administrator

Ellenton, Florida | Full Time Event Marketing & Sales North America — Routing & Tours, Contracts

Prepare Arena Engagement Contracts and other legal documents for Domestic engagements and rehearsals. Provide research support and analysis to the department. The person best suited for this position will have a college degree or at least one year experience handling contractual documents. They will have a great attention to detail and the ability to multi-task and handle many projects and documents all with different stages of completion.

Digital Advertising Strategy & Implementation

Sr. Manager, Digital Advertising Operations

Tampa Bay | Full Time Event Marketing & Sales North America — Digital Advertising Strategy & Implementation

The Sr., Manager, Digital Advertising Operations (AdOps) is responsible for creating, implementing, testing, and trouble-shooting digital tracking initiatives based on the requirements provided by agencies, internal strategy, analysts, vendors, and developers. Using that information this person will setup online tracking and then monitor the results for Feld and its agencies. The Ad Operations Supervisor must be accustomed to working in a dynamic, time-compressed, high-tech environment and completing a variety of tasks in parallel. Since this individual will be working with both external agencies along with internal teams, excellent communication and documentation skills are a must. This position is expected to work with limited direction and guidance from the Sr. Director of Paid Digital Strategy & Implementation, to deliver consistent results. This individual is expected to draw heavily on their independent expertise, web development knowledge, and implementation experience to successfully complete their assigned tasks in a timely manner.

This position is located in Ellenton, FL, but can be remote.

Essential Job Functions

The Sr. Manager, Digital Advertising Operations will be an expert in web tracking technologies, related tracking platforms and upcoming trends in the space. They will be required to learn new technologies and systems as the need arises. Moreover, they will be expected to stay abreast of privacy laws to ensure Feld Entertainment remains at the forefront of customer privacy.
Will work on various web tracking initiatives with the responsibility of clearly setting and communicating expectations with all stakeholders.
Will ensure projects are on track, so that accurate information is reliably captured and provides the necessary insight to inform the agency's digital marketing strategies. Will establish and successfully manage collective, interdependent initiatives, against implementation timelines.
Troubleshoot errors in media placements including Licensed IP guidelines, offer messaging, calls to action and landing page continuity to encourage the best customer experience of all of our digital touch points. This spans pixel placements, UTMs, ad copy/promotion relevance and alignment, and reporting/insights/execution.
Will proactively conduct in-depth quality assurance through the use of debugging and analytical tools to ensure data accuracy and hygiene. Will be the lead in troubleshooting known or suspected problems with the tagging/tracking technology used in implemented projects.
Actively coordinates with current and new Ad Ops vendors holding them to account for timelines, deliverables and meeting key performance indicator benchmarks. Owns new vendor outreach and helps negotiate for best available rates.
Will communicate with internal teams regarding strategy and business needs and create tracking plans to support those endeavors.
Must be able to handle multiple projects and clients simultaneously and work under tight deadlines and have strong attention to detail.
Proactively research and present new features and functionality within Media Channels to ensure our Creative Services and Brand teams have the best information, that meets customer expectations, to draw from when providing the best customer experience leading to a ticket sale. Will lead the charge on dynamic creative, personalization, and contextual alignment in all tactics and channels.
Owner of all Ad and Marketing tech/creative specs, documenting, educating and informing all necessary stakeholders tied to ad messaging and delivery, including ad mix optimization through the customer journey.
Establish a system to connect our AOR with our Creative Services team, ensuring all assets are created and delivered to spec, managing the creative process between the creative team and agency resource.
Additional ad hoc projects as requested.

Job Requirements

Bachelors degree, with a degree in marketing, IT, Computer Science, or similar.
Preferably 3-5 years in development, the digital space or web content management.
Minimum of 3+ years in digital advertising operations, web tagging and/or tracking.
Excellent documentation, organizational and communication skills.
Ad Ops, tracking and tagging expertise in one or more of the following:
Display (Sizmek, DCM, Facebook, media vendor pixels)
Social Media (Facebook, Instagram, Snapchat, Pinterest)
SEM (AdWords, Gemini, Bing)
Email/CRM (Salesforce Marketing Cloud)
Web Analytics (Google Analytics, CoreMetrics, SiteCatalyst)
Audience Insights pixels (DataLogix, BlueKai, Quantcast)
General knowledge of HTML, HTML5, CSS, WordPress and JavaScript.
Strong attention to detail.
Ability to work independently and as part of a team.
Ad Ops, tracking and tagging with: Ensighten, TagMan, Tealium, Satellite, OpenTag, Google Tag Manager, Tag Commander, Super Tag, Site Tagger, Bright Tag.

Apply Now - Sr. Manager, Digital Advertising Operations

Sr. Manager, Paid Digital Strategy & Implementation - Remote

Ellenton, Florida - Remote | Full Time Event Marketing & Sales North America — Digital Advertising Strategy & Implementation

We are actively looking for a Sr. Manager, Paid Digital Strategy & Implementation that possesses the perfect balance of creativity, digital and analytical prowess. Someone who isn’t afraid to take charge and lead the Event Marketing and Sales Digital Advertising team towards revenue objectives.

In this role you will become the champion for our Digital Media Buying, Ad Operations, Analytics and Relationship Marketing teams, helping uncover a unique and innovative path to maximizing engagement revenue & ticket sales. You will steward our Paid Digital and Relationship Marketing efforts towards maximum return across our corporate and licensed brands including: Monster Jam, Monster Energy Supercross, Disney On Ice, and more.

This role reports to the Senior Director, Paid Digital Strategy & Implementation.

Essential Job Functions

Aids in the “go to market” vision for existing brands and new brand launches. Helps the Sr. Director of Paid Digital Strategy lead the entire strategic processes of all digital media, ad ops, data insights, relationship marketing and planning initiatives. Makes key decisions on behalf of multiple regions autonomously and owns senior stakeholder management and interdepartmental dialogue through key challenges, strategic options, and guiding towards the best possible outcomes. Helps leverage multi-million dollar budget across our digital media buys and on the constant lookout for new vendor partnerships and emerging media opportunities.
Develops a hypothesis-driven approach to Paid Digital and tie that to Complex Business Analysis, while helping to manage the implementation of these strategies with our Agency of Record. This position will work closely with our AOR to ensure Feld’s strategic vision is executed, working hand-in-hand with our agency through all phases of a campaign from planning through post reporting and iteration.
Develops strategic recommendations with viable approaches on how to achieve them. Owns and Evolves our Digital Advertising Strategic Plan across our portfolio of brands, inculcating advents within our media/agency partners ad spend, using historical data and tests, to beat benchmarks. Ability to deliver strong insights from the digital process and advise internal and external constituents on marketing decisions from these insights, along with providing creative and impactful digital marketing solutions.
Works with the Sr. Director to author the vision of our internal and external resources towards ongoing budget optimization, pacing, customer insights, spend reconciliation, lead generation, ad-hoc reporting, website journey optimization, internal/external stakeholder management, education and cross department communications. Constantly project managing, synthesizing multi-departmental conclusions, and holding stakeholders on the RACI to account.
Develops and updates processes around how the Paid Digital Advertising department reports on, and paces ad spend to get to the best return on investment (ROI) outcomes.
Co-develops operational processes with the Sr. Manager of Ad. Operations, Sr. Director of Paid Digital Strategy & Implementation, Brand Team(s), and Director of Creative Services around Licensed IP guidelines, ad formats, offer messaging, calls to action and landing page continuity to encourage the best customer experience of all of our digital touch points. This spans pixel placements, ad copy/promotion relevance and alignment, and reporting/insights/execution.
Meets and vets new and existing partners & vendors, developing mutually beneficial deal structures, negotiating for maximum value, and underwriting Level of Effort vs. Reward. Owns new partner outreach for specific agency needs including new media channels and advertising and marketing technologies through an RFP (Request for Proposal) and RFI (Request for Information) process. Constantly on the lookout for new technologies and methodologies to enhance the ticket buying experience for our customers online.
Owns the development of “Data Deep Dives” in partnership with internal and external resources. Delivers Quarterly and Monthly analysis and reporting for all advertising media channels, communicating opportunities and insights with support of his/her team, which are leveraged to communicate to the company at large.
Willing to travel as needed to shows, meetings, conferences, etc.
Researches external competitor and indirect competitor marketing approaches and collates syndicated research to better understand how Feld Digital Advertising buyers and our Agency of Record for Paid Digital can improve their approaches to media investment towards the best return. Follow best practices while striving to be an industry leader in the exciting sports and entertainment field.
Partners with their team to develop test and learn/innovation agendas to constantly push the boundaries of what we’re capable of in paid digital advertising.
Consultant to the various groups within Feld that sell tickets including Event Marketing and Sales promoters, Direct Sales, Feld Consumer Products and Sponsorships sharing and enhancing how they go to market.
Ability to build and manage relationships at all levels.
Manages the strategy of multiple key digital projects and initiatives simultaneously including strategic direction through execution.

Job Requirements

Bachelors degree, with a degree in marketing, advertising, economics or a related.
Comprehensive experience in digital strategy and analytical areas of study.
3-5 years’ experience in digital strategy.
Expertise with analyzing and reporting engagement metrics, working across various reporting tools; utilizing data to drive strategy.
Experience working with paid social media management tools and analytics tools.
Experience with marketing automation and email marketing campaign development.
Strong presentation and stakeholder management skills.
Ability to work within our culture and a team environment is essential.
Strong analytical skills.
Ability to travel as necessary.
Outstanding organizational skills: must be able to multi-task and manage multiple projects and deals.
Team player with the confidence and integrity to earn internal team and external stakeholder confidence.
Creative thinker, who is an assertive problem solver with an analytical mind.
Passionate, Personable, Persistent, Positive and Powered by Curiosity.
Working knowledge of Paid Social, Search and Programmatic Buying.
An understanding of the key metrics that drive Paid Digital Marketing efforts including CPM, CPC, CPA, ROAS. Understands and can inculcate concepts around Ad Technology and Marketing Technology that power marketing organizations including CRM, Ad Server, Site Analytics and Marketing Automation tools.
Microsoft PowerPoint, Microsoft Excel.

Apply Now - Sr. Manager, Paid Digital Strategy & Implementation - Remote

Logistics and Merchandising

FCP Operations

FCP Operations Specialist

Ellenton, Florida | Full Time Logistics and Merchandising — FCP Operations

Responsible for helping develop, implement and constantly improving training program for FCP global road personnel and other departments as needed. Training to encompass aspects of both sales and operational systems for all FCP global road staff. Knowledge of and ability to instruct on use of FCP protocols pertinent to all FCP global road staff positions is critical. Develop efficiencies in all work related to FCP operations. Work with VP's with budgeting & analyzing data related to sales & operations.

FCP Sourcing

Senior Demand Planner/Forecasting Analyst - Remote

Jessup, Maryland | Full Time Logistics and Merchandising — FCP Sourcing

This position is responsible for all demand planning/forecasting activities associated with Feld Consumer Products. You will initiate communication between Product Development, Sales, Purchasing, Inventory Control and Manufacturing to maintain our John Galt Demand Planning Software. Expect to manage huge demand volatility, fluctuating event attendances, short product life cycles and new distribution channels.

*Will consider remote candidates, but prefer Jessup, MD as the location.*

Essential Job Functions

Develop and implement demand planning & forecast strategies for over 20 live entertainment events, multiple distribution centers, e-commerce and more.
Meet regularly with business unit partners to understand sales rates and all inputs that will impact those rates.
Work in conjunction with corporate forecasting/budgeting and adjust estimated attendance to remain accurate.
Monitor worldwide inventory to ensure the inventory allocation is correct and adjust when necessary.
Use and maintain the John Galt Demand Planning software or SAP/APO, JDA/Blue Yonder, or Oracle Demand Planning or other software related to demand planning
Prepare and maintain relevant reports pertaining to the demand planning process.

Job Requirements

Bachelor's degree in Business, Supply Chain Management or Accounting, 3 to 5 years training, or equivalent combination.
Experience with Demand Planning software: John Galt, SAP/APO, JD/Blue Yonder, Oracle or other related software.
APICS or other forecasting certification preferred.
Ability to quickly understand inventory, accounting, and merchandising data.
Advanced to Expert level skills with MS Excel. Experience creating reports and data extracts from databases using Excel. Must be proficient with, macros, pivot tables, conditional formatting and advanced IF statements.
Attention to detail and strong ability to assimilate and calculate figures, and provide accurate reporting.
An ability to analyze and use critical thinking skills on a regular basis is key.
Excellent presentation skills – even though much of a demand planner’s work focuses on forecasting, analyzing, and tracking, you must also explain to others why orders are being recommended or adjusted.

Apply Now - Senior Demand Planner/Forecasting Analyst - Remote

FCP Jessup Warehouse

Warehouse Associate

Jessup, Maryland | Full Time Logistics and Merchandising — FCP Jessup Warehouse

Warehouse associates work within our Jessup, MD. Warehouse, performing tasks related to product and supply receipt, filling orders for Feld unit shows and preparing orders for shipment.

Florida Operations & Show Support

Motor Sports - Fleet Operations

Senior Engine Specialist

Ellenton, Florida | Full Time Florida Operations & Show Support — Motor Sports - Fleet Operations

The Sr. Engine Specialist is responsible for disassembling high performance engines, inspecting all parts, and cleaning for reuse; and maintaining a clean, organized, and categorized work area. A basic set of hand tools will be required for job; specialty tools will be provided. Electronic Fuel Injection troubleshooting and support required. Assist Engine Performance Director managing engine inventory and tracking, parts inventory and tracking and scheduling machine shop work to be done.

Marketing

Digital Marketing, Analytics & Relationship Marketing

Senior Marketing Data Analyst

Tampa Bay | Full Time Marketing — Digital Marketing, Analytics & Relationship Marketing

We are seeking a Senior Marketing Data Analyst to join the Relationship Marketing team. We are looking for an individual that can pull data from our database, analyze that data, and can tell a story about the insights and actions to be taken from that data set.

This position, based at our corporate headquarters in Ellenton, FL, is also responsible for analyzing data to help develop digital marketing campaigns and analyzing the campaign results. The incumbent will also assist in profiling/segmenting the Feld customer and maintain the integrity of the customer database by managing the flow of information into the monthly updates.

Essential Job Functions

The ability to synthesize large data sets (customer data, purchase data, trend data) and be able to tell a story supported by that data.
Help maximize local marketing efforts by producing and interpreting standard sales reports and the Return on Investment (ROI) for digital and email marketing campaigns as they relate to historical sales results and new campaign strategies.
Query the customer database to provide detailed market analysis, segmentation, and comparison reports customized for key stakeholders.
A clear understanding of how a customer database is built and managed to support future needs of the organization.
Work with our regional Event Marketing and Sales teams to ensure that the needs of each geographic region are being met and strategic marketing opportunities for each brand, market, and show are identified.
Act as liaison with Relationship Marketing department, database vendor and ticketing agencies, ensuring the receipt and integrity of all data files. Develop new data feed requirements and process as needed for future developments.
Maintain the integrity of the customer database by managing the flow of information into the monthly updates and data transformation for ad hoc customer/transaction files. This includes quality control and issue recognition/resolution.
Utilizing analytical skills (marketing research, statistics) to assist in analyzing available customer data to help better understanding our customers.
Work with Relationship Marketing Director and database vendor to develop data models for customer acquisition and cross selling opportunities.
Become an expert in utilizing business analytics tools – SQL, Salesforce Marketing Cloud, PowerBI, Datorama, Tableau.
Other duties as assigned.

Job Requirements

4-year college degree and 5 years of marketing analysis experience.
Experience in database marketing and managing data flows for database design.
Data/Customer segmentation and profiling experience a plus.
Direct Marketing and/or Entertainment experience a plus.
Expert skill sets with SQL.
Comfortable working with and analyzing large amounts of data.
The ability to learn new data query skills (i.e. Salesforce Marketing Cloud ampscript).
Working knowledge of statistics and statistical modeling techniques (as necessary).
The ability to easily transform data from one format to another.
Familiarity and use of MS Office tools (Word, Excel, Access, PowerPoint).

Apply Now - Senior Marketing Data Analyst

Financial Planning & Analysis

Information Technology

Systems Engineer

Ellenton, Florida | Full Time Financial Planning & Analysis — Information Technology

IT Systems Security Engineer will be responsible for design, implementation, and maintenance of Feld Entertainment’s IT security systems and services, as well as staff education. You will oversee the response to security incidents and recommend remediation actions. Proactively you will assist in creating policy and organizational habits to continually reduce the exposure of the business to future threats. In addition, the engineer will be expected to be involved as an active member of the operations teams assisting with IT projects while providing expertise in best security practices.