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Global Partnerships

Global Partnerships Account Management

Account Manager - Global Partnerships

Ellenton, Florida | Full Time Global Partnerships — Global Partnerships Account Management

Feld Entertainment® is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey, Monster Jam®, Monster Energy Supercross, Disney On Ice, Marvel Universe LIVE!, Sesame Street Live!, Jurassic World Live Tour, Kawasaki and Spin Master. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents. Visit feldentertainment.com for more information.

The Account Manager is an integral part of representing the Global Partnerships team within the organization and contributing to the overall growth of the department.

A successful account manager must have excellent interpersonal skills, as this is a primary responsibility to establish and build relationships internally and externally. The account manager will be responsible for client growth, activation and retention of multiple accounts.

Essential Job Functions

Plan and implement sales and marketing strategies for corporate clients.
Keep an open line of communication with clients and internal staff to relay all details and strategy needed to successfully implement the client program.
Identify client goals and objectives of the partnership and develop best practices to deliver measurable results to the client.
Create and maintain relationships within all levels of the client's organization from day to day contact through the executive management team.
Target areas for up-sell of current program and opportunities for client integration within other properties.
Support the implementation and execution of client activations at events.
Develop and monitor operating budgets for client activation.
Communicate deliverables and highlights to client including year-end fulfillment report.
Track results and changing market conditions and take corrective action if needed to ensure client marketing initiatives are met and renewal achieved.

Job Requirements

Bachelor's degree in Marketing, Advertising, Business Administration or related field.
1- 3 years of experience in sponsorship sales, digital advertising, content creation and implementation, product marketing or related fields.
Excellent communication skills, well organized, and personable – be customer service driven and strong proven creative thought process.
Understanding of the complete sales cycle.
Proficient in Excel, Word and PowerPoint.
Ability to adapt with changing company and market.
Must be able to work independently and be self-motivated.
Problem solving and effective planning.
Ability to interface with multiple levels within and outside of company.
Willingness and ability to travel up to maximum 25% of the year.

Apply Now - Account Manager - Global Partnerships

Marketing

Creative Services

Assistant Editor - Video

Ellenton, Florida | Full Time Marketing — Creative Services

Under the direction of the Sr. Video Editor, edit various broadcast, social, digital, and corporate promotional video content packages, as well as, other miscellaneous projects using brand-approved assets and guidelines. Execute professional-level b-roll edits, promotional retags and ‘sizzle videos’ unsupervised. The Assistant Editor will be capable of importing and exporting content of varying formats. They will possess necessary working knowledge of project archiving and have a basic understanding of Adobe CC After Effects to complete promotional retags on a daily basis.

Brand Marketing - Motor Sports

Brand Manager, Motor Sports

Tampa Bay | Full Time Marketing — Brand Marketing - Motor Sports

Now in its third generation of Feld family leadership, Feld Entertainment is the worldwide leader in bringing spectacular sports and live entertainment to audiences around the globe. We do this through investing passion, innovation, and meticulous attention to detail in everything we do. Now is your chance to join our talented team that delivers unparalleled leadership and creative content to entertain the world.

The Brand Marketing Team develops and influences brand and consumer strategies across the business portfolio to maximize brand value, franchises, and customer relationships for the short and long term.

This role works with teams across the company and external partners.

The role of Brand Manager will be integral to the motorsports brands in the Feld Entertainment portfolio, Monster Jam and Supercross, and demands an individual who is action-oriented and has an ability to think strategically with a passion for marketing execution. The Brand Manager contributes to revenue generation by establishing brand-building strategies that result in efficient and effective brand marketing programs to drive awareness, engagement, and encourage purchase.

The Brand Manager leads the development and refinement of the brand’s creative campaign and messaging to attract potential consumers across digital and traditional advertising channels. This role leads the go-to-market planning and drives cross-functional collaboration, spearheads consumer-facing communication approaches for the motorsports brands and serves as a primary marketing point of contact with external business partners, enabling strong, collaborative working relationships.

Brand Marketing

Director, Brand Marketing, Ringling Bros. and Barnum & Bailey

Ellenton, Florida | Full Time Marketing — Brand Marketing

Now in its third generation of Feld family leadership, Feld Entertainment is the worldwide leader in bringing spectacular live entertainment to audiences around the globe. We do this through investing passion, innovation and meticulous attention to detail in everything we do. Now is your chance to join our talented team that delivers unparalleled creative content to entertain the world.

The Brand Marketing Team develops and influences brand and consumer strategies across the business portfolio to maximize brand value, build franchises and strengthen customer relationships for the short and long term.

This role works with teams across the company and with outside partners.

The role of Director, Brand Marketing, demands an individual who is action-oriented and has the ability to think strategically with a passion for marketing execution. The Director, Brand Marketing, contributes to revenue generation by establishing brand-building strategies that result in efficient and effective brand marketing programs to drive awareness, engagement and encourage purchase.

The Director, Brand Marketing, leads the development and refinement of the brand’s creative campaign and messaging to attract potential consumers across digital and traditional advertising channels. This role leads the go-to-market planning and drives cross-functional collaboration, spearheads consumer-facing communication approaches for the brand and serves as a primary marketing point of contact with external business partners, enabling strong, collaborative working relationships.

The Director, Brand Marketing, also plays a mentorship role to key brand marketing members, assisting in execution and ensuring professional growth.

Essential Job Functions

Lead efforts to develop strategic marketing plans and advertising campaigns that enhance brand image and maximize revenue.
Monitor the performance of those strategies in order to make necessary updates and improvements.
Work collaboratively with internal and external partners in identifying campaign insights that enable brand differentiation and offer a competitive edge in the market.
Stay on top of industry best practices and emerging strategies to keep the brand marketing relevant through compelling creative and messaging.
Work collaboratively with internal and external partners in identifying campaign insights that enable brand differentiation and offer a competitive edge in the market.
Stay on top of industry best practices and emerging strategies to keep the brand marketing relevant through compelling creative and messaging.
Conduct research efforts to capture and evaluate relevant changing consumer behaviors. Share learnings and apply insights to everyday business.
Build a high-performing, motivated team and be a team player.

Job Requirements

Four-year undergraduate degree in marketing, advertising or business.
15+ years experience in brand marketing, entertainment, advertising or consumer product marketing on the client-side or with an agency. Global experience a plus.
Proven capability in developing creative and innovative marketing strategies that heavily leverage online and offline channels.
Exceptional leadership skills to inspire a cross-functional team leading to a unified direction with a common vision.
Outstanding creative skills in developing campaigns from inception to launch.
Experience crystallizing key strategic insights from disparate data sources.
Strong project management skills and ability to execute quality work within tight deadlines.
Superior communication skills and ability to interact with senior executives and external business partners.
Extraordinary problem-solving skills, an entrepreneurial spirit and passion for the brand, a strategic and creative thinker with a keen eye for detail.
Ability to work in a team environment as well as independently.

Apply Now - Director, Brand Marketing, Ringling Bros. and Barnum & Bailey

Digital Marketing, Analytics & Relationship Marketing

Senior Director, Analytics and Relationship Marketing

Ellenton, Florida | Full Time Marketing — Digital Marketing, Analytics & Relationship Marketing

The Sr. Director of Analytics and Relationship Marketing serves as the senior expert in analytics, email marketing, and direct mail for Feld Entertainment. Analytics and Relationship Marketing works with all brands, both domestic and international, across more than 5,000 events annually in 70 countries worldwide. This position will drive how the company uses data and technology to create competitive advantage through consumer insights, people-based marketing and lead generation.

This position manages a team of 5-6 people.

Essential Job Functions

Develop and manage Feld Entertainment’s overall analytics and relationship marketing strategy.
Analyze various sets of marketing and sales data to develop insights on what impacts the business.
Lead the CRM operations team in developing and deploying marketing campaigns, lifecycle programs, triggered messages and other segmented marketing automation through email and push messaging.
Manage CRM database initiatives to include data hygiene, data structure, and list growth.
Develop & monitor systems & processes to oversee planning, budgets, success metrics, and project management.
Manage all CRM and Analytics systems related vendor relationships, ensuring we have required SLAs in place and highly valuable partnerships across the group. This also includes recommending, vetting and building out any new vendor’s requests to meet our evolving needs and visions for CRM and Analytics.
Partner with Brand, International, Digital, IT, and Global Partnership teams as needed to develop and implement a roadmap of innovations and capabilities to meet stakeholder needs.
Ensure strict testing and QA processes are in place.
Quickly identify and troubleshoot any performance issues and demonstrate an ability to drive successful resolutions.
Automate reporting around campaign performance, list health, segments, and deliverability performance.
Recommend automation & project management tools to enable business goals & streamlining at scale.
Maintain ultimate accountability for company's robust privacy standards and adhere to these standards.
Partner with leadership to develop out a cross channel attribution model and help build new foundations on evaluating performance marketing spend and channel impact. Evolve this to inform the attribution across offline and online as well as across devices.

Job Requirements

A Bachelor's degree in Marketing, Business or equivalent required. MBA preferred.
At least 10+ years’ experience in relationship marketing, direct mail and analytics. This individual must be both hard working, and relentlessly positive around the tasks at hand.
Experience with entertainment brands (preferably live events) or brands with analogous marketing issues to live entertainment. This is preferred, though not required.
Experience with organization that operate on a national and local level (e.g. franchises).
Experience with various Email Service Providers (e.g. Adobe Campaign, IBM Digital Marketing, Mail Chimp, Salesforce, etc.) and data visualization tools (e.g. Qlik, Domo, Tableau, etc.).
A passion for how to analyze data and put it to practical use. This individual must have strong working knowledge of new or innovative measurement practices.
Strong communication and presentation skills with an ability to communicate both upwardly and cross functionally. This individual must have the ability to put together a focused and clear story as well as the ability to deconstruct complex ideas & data into simple terms.
Ability to build and develop a team of subject matter experts. It is also expected that this individual, will work cooperatively with internal marketing teams (brand, digital, creative, local, etc.) and external teams to develop best possible campaigns.

Apply Now - Senior Director, Analytics and Relationship Marketing

Human Resources and Conservation

Benefits

Benefits Administrator

Ellenton, Florida | Full Time Human Resources and Conservation — Benefits

This position will participate in the day-to-day operations of group benefit programs (health, dental, life insurance, short and long-term disability, flexible spending accounts, employee assistance program, and the 401(k) plan). Participates in ensuring that the benefit plans operate according to plan documents and government regulations. Provides administrative and technical support in the delivery of the benefit programs. Provides excellent customer service. Handles the day to day FMLA process. Back up for the WC Administrator.

Florida Operations & Show Support

Motor Sports - Fleet Body Shop

Body Shop Operations Specialist

Ellenton, Florida | Full Time Florida Operations & Show Support — Motor Sports - Fleet Body Shop

The Body Shop Operations Coordinator assists the Managers of Monster Jam Body Shop & Fleet Operations with the daily operational, logistical, and budgetary requirements of the department. Also, but not limited to, any support of Monster Jam development or special projects and presentations. To be successful in this position, the candidate must possess extreme organizational and multi-tasking skills. Furthermore, the candidate must be able to work independently and in a team.

Essential Job Functions

Assistance for crew and management with supply orders, taking meeting notes, maintaining Smartsheets and Excel files, Staples orders, travel arrangements through Concur when needed, HR and Payroll liaison,
Maintain and distribute First Report of Incidents (FROI) paperwork.
Management support, such as creating documents and guidelines.
Complete, file, track, and maintain Purchase Orders. Coordinate and track all shipping and receiving orders. Responsible for maintaining the Body Shop inventory management system. Track, maintain, and file damage reports data. Assist the Body Shop Manager with production forecasting, analysis, and tracking.
Expense report support - expense reporting, coding, and tracking crew and show supply expenses, notifying technicians of missing p-card charges and reports, tracking and executing employee restitution and reimbursement.
Kronos support - restore Kronos access for Employees, assist with placing vacation and paid time off requests and log in errors, training technicians how to utilize the system, and generate and maintain Kronos reports.
Payroll assistance - assisting technicians with address changes, setting up direct deposit accounts, and account changes.
Crew Shirt inventory - managing crew shirt inventory, tracking inventory, placing order request, and coordinating shirt exchange.
Other duties as assigned by Supervisor.

Job Requirements

College Degree Preferred.
3 years of experience in an office environment preferred.
Project management experience needed.
Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams and Outlook). Advanced ability in Excel (tables, linking, formatting, budgets, etc.).
Advanced computer skills.
Personal characteristics: team player, organized, task oriented, quick learner, self-starter, critical thinking, and multi-tasking.
Ability to work in a fast-paced environment with multiple tasks simultaneously, while being able to switch gears quickly and adapt to change.
Communication is a must when change is constant.

Apply Now - Body Shop Operations Specialist

Monster Jam Truck Body Technician

Ellenton, Florida | Full Time Florida Operations & Show Support — Motor Sports - Fleet Body Shop

The Body Technician will be responsible for the completion of the cleaning, preparation, repairs and refinishing of fiberglass Monster Jam truck bodies to prepare for paint.

*A resume is required to be considered for this position.

Essential Job Functions

Preparation of new raw fiberglass body panels and components.
Clean, repair, restore, refurbish or replace fiberglass panels and/or body components.
Removal of damaged body parts and components to inspect and determine value.
Grind, sand, drill, buff and or prime new, refurbished, or repaired surfaces of Monster Jam Bodies to complete outer and inner shell.
Spray with various mediums.
Pre-align and assembly of components to complete the outer shell to verify fit, in preparation of paint or vinyl application. Realign and/or repair body panels of structural and non- structural components.
Responsible for the maintenance, service, and performance of all personal and safety equipment.
Implement routine shop maintenance and cleaning schedules.
Assist Management to ensure inventory/supplies are stocked for the Body Shop; will also be responsible for reporting order needs to Body Shop Manager.
Responsible for following rules, regulations and guidelines set forth by “Feld Entertainment, Inc.” best practices as they pertain to the Experience.
Basic knowledge of an Automotive Body Shop preferred.

Job Requirements

Associate’s Degree (A.A.) or equivalent from a 2 year college or Technical school; or 3 years of related experience and/ or training; or equivalent combination of education and experience.
Industry experience is preferred. Basic knowledge of an Automotive Body Shop.
Demonstrated skills in fabrication repair and painting required.
Proficient in automotive painting, masking and spraying techniques.
Knowledgeable in the mediums that apply to automotive such as, paint, epoxy, clear coats, fiberglass, auto body plastic fillers and polyester putties etc..
Must have strong fabrication ability.
Excellent time management; must possess strong interpersonal, written, and verbal communication skills. Superior customer services.
Ability to work under pressure with a heightened sense of urgency.
Ability to prioritize duties for effective and successful events.
Ability to bend, scoop or crouch, and stand for long periods of time.
Self-motivated with ability to work independently and be a team player.
Must be willing and able to travel about 10%.
Availability to work extended hours, holidays and weekends dependent upon business demands.
Must be dedicated, reliable and punctual.
Must have a valid driver’s license.

Apply Now - Monster Jam Truck Body Technician

Facilities Operations

CDL Yard-truck Driver/Maintenance Tech

Ellenton, Florida | Full Time Florida Operations & Show Support — Facilities Operations

Primary responsibility will be serving as the semi-tractor driver for hauling trailers and containers within the Studio grounds and between our local off-site storage facilities. This includes coordinating DOT inspections and maintenance with Great Dane. Will also work with domestic and international transportation department coordinators and on-site security personnel regarding logistics and storage of trailers. When there are times that there’s no activity related to trailer movement, this position will assume facility maintenance duties as directed by manager as a secondary responsibility. This position will require nights and week-end over-time duties.

Essential Job Functions

Movement of trailers, chassis, and containers from facility to storage location and vise-versa
Maintain semi-tractor in good working condition
Communicate and coordinate with transportation department and service providers for necessary repairs, tracking, and inspections.
Fulfill maintenance related duties as assigned by manager.
Maintain logs of movements and locations of chassis, trailers and containers.

Job Requirements

Understanding and knowledge of semi-tractor equipment and maintenance.
Working with others to formulate logistical planning as it relates to trailer, chassis and container movements.
Must be organized in maintaining logs and producing reports on movements and locations.
Use of typical maintenance tools and equipment.
Forklift/Heavy equipment experience.

Apply Now - CDL Yard-truck Driver/Maintenance Tech

Senior Maintenance Electrician

Ellenton, Florida | Full Time Florida Operations & Show Support — Facilities Operations

The position will work closely with Director of Facility Operations to ensure the daily operations and maintenance of all facility buildings, equipment, and grounds. A key aspect of the position is to have command of relationship and oversight with contractors and suppliers. The position will initiate and supervise planned activities of the maintenance department and perform maintenance repairs and tasks. Also, the position will be called upon to work on electrical utilities around the facility.

Essential Job Functions

Plans with Facilities Director the tasks required to maintain the facility, heavy equipment, cranes, systems and surrounding grounds utilities.
Person of contact for contractors and suppliers; includes scheduling, instructing, and overseeing completion and performance.
Responsible for facility Life/Safety equipment/areas; ensures Federal, State and Local regulations are being met as well as Feld implemented standards.
Assists Director in overseeing all Preventive Maintenance contracts, contractors, scheduling.
Person of contact for Studio support and services; includes maintenance upkeep during non-event times
Responsible for handling incoming service/project requests, placing in SmartSheet and prioritizing work plan with Facilities Director.
Maintains and utilizes door access and camera systems; ensures daily functionality and usage.
Other duties as assigned.

Job Requirements

High School diploma and/or position related certifications.
Experience working as an electrician at a large facility and various electrical systems.
Prior experience working in facility operations.
Prior experience in working with purchasing personnel and process.
Prior experience in working with contractors or suppliers in a facility operations environment.
Knowledge and understanding of the selection and safe usage of various applicable hand, power and specialty tools.
Computer skills to use common applications and systems. Microsoft Applications.
Ability to use of heavy equipment forklift, boom lifts, and cranes.

Apply Now - Senior Maintenance Electrician

Motor Sports - Fleet Operations, Monster Jam

Engine Specialist

Ellenton, Florida | Full Time Florida Operations & Show Support — Motor Sports - Fleet Operations, Monster Jam

The Engine Specialist is responsible for disassembling high performance engines, inspecting all parts, and cleaning for reuse; and maintaining a clean, organized, and categorized work area. A basic set of hand tools will be required for job; specialty tools will be provided.

Production & Operations Touring Units

Touring Creative

Director - Casting & Performance (Stage and Spectacle Shows)

Ellenton, Florida | Full Time Production & Operations Touring Units — Touring Creative

The Director – Casting & Performance will:

· Work closely with Show Directors, FEI Senior Executives, and Producers to secure performers for FEI’s stage shows and arena spectaculars.

· Conceptualize new live performance elements and advise on equipment & training required.

Provide artistic and creative mentoring to Performers and Performance Directors to ensure that the shows are of the highest quality.

Essential Functions

Recruiting, auditioning, and contracting performers for Stage & Spectacle Shows
Providing artistic and creative direction / mentoring to Stage & Spectacle Show performers to ensure that performances are of the highest quality
Developing & overseeing training programs for Stage & Spectacle Show performers (puppetry, animation, acting, dance, etc.)
Mentoring Stage & Arena Show Performance Directors, and assisting with the recruiting / selection and training of new Performance Directors for the shows
Working with FEI's Senior Executives to establish budgets, and advising on strategies for meeting those financial objectives
Working with International Marketing and other internal & external partners to support casting of "Local Hosts" for all FEI Shows (when they are performed in languages other than English)
Serving as liaison between Cast, Performance Director and Production Team during new show rehearsals
Working with FEI's Legal & Operations personnel to assemble required documentation and obtain work permits / visas for performers
Assisting with the recruiting, auditioning, and contracting of performers for FEI’s other touring productions

Qualifications

5+ yrs stage production experience and 1+ year(s) of experience with a touring production
Bachelor degree (B.A.) in Theatre, Music, and / or Stage Directing, or equivalent combination of education and experience
In-depth knowledge of animated characters with experience training & directing costumed performers portraying those characters
Must have an extensive professional network of performers, agents, agencies, educational institutions, etc.

Skills & Abilities

Excellent written and verbal communication skills
The ability to evaluate and direct all aspects (including technical elements) of performance for live stage productions
Knowledge of acting, dance, and vocal performance; and the ability to teach / direct actors, singers, and dancers.
Computer skills and the ability to use Microsoft Office, basic audio / video editing software, and collaboration / file-sharing tools
Must be willing & able to travel extensively - both domestically and internationally

Apply Now - Director - Casting & Performance (Stage and Spectacle Shows)

Tour Operations - Track Construction

Technical Drawing Manager

Ellenton, Florida | Full Time Production & Operations Touring Units — Tour Operations - Track Construction

This position will oversee track design committee and manage all mechanical drawings and diagrams as needed for all of Feld Entertainment’s motorsports properties, including Supercross, Monster Jam, and Sponsor Activations. Must be able to work with little oversight; exercise independent judgement and discretion on matters that are safety sensitive.

Tour Operations - Four Wheel Operations

Tour Manager - Monster Jam

Ellenton, Florida | Full Time Production & Operations Touring Units — Tour Operations - Four Wheel Operations

The Tour Manager advances and executes premier live motor sport events “Monster Jam”. Provides leadership and guidance to event personnel as well as performers. Must be highly self-motivated and organized, with an acute attention to detail in order to succeed.

Experiential Activations

Activation Coordinator - PRN

Show Unit/Traveling Show | Part Time Production & Operations Touring Units — Experiential Activations

Reporting to the Activation Tour Manager and Assistant Activation Tour Manager, the Activation Coordinator will be part of a touring experiential marketing campaign on a PRN basis traveling throughout North America. Main functions will include setting up at product displays at retail locations, and trade shows throughout the calendar year; interacting with patrons as the brand ambassador for a major distribution brand. Activation Coordinators will interact with guests to create a unique experience by providing expert brand and product knowledge. This is a fly-in/fly-out position.

*This position is a PRN role, which will work on an as needed basis as a fill in.

PLEASE NOTE: This position remains posted on our website year-round. We may or may not currently have an opening, but we encourage you to submit your resume now in the event one becomes available. We will keep your resume on file and contact you within a year of submitting if your skills and experience meet the job qualifications. You may be contacted via phone or email for any of our touring properties.

Essential Job Functions

Assist in set-up and tear-down of the experience for multiple displays in a week throughout the calendar year.
Responsible for gathering detailed photos and key learnings for each engagement, and report to the Activation Tour Manager.
Contribute to the Guest experience by engaging consumers in activities within the designated footprint with emphasis on Brand Awareness. Must become knowledgeable and speak positively about touring products.
Assist with managing and training of in-market staff on company policies, procedures, event operations and program/brand talking points.
Assist with consumer safety briefing with overseeing consumer PPE requirements and breathalyzer before each demo. Assist with lead & chase vehicle duties when assigned.
Perform & maintain daily safety inspections on all demo vehicles. Perform all partner approved repairs/maintenance on demo vehicles.
Keep all equipment clean and functioning properly. Maintain inventory of demo vehicles and display/footprint equipment.
Demonstrate excellent customer service, maintaining a positive attitude towards Guests, Co-Workers, and the Management Team.
Presentation must be kept neat, clean, and visually appealing to all the Guests. Team Members are expected to uphold cleanliness in the experience and at specific work location.
Continuously seeking ways to improve overall operation with a focus on efficient spending. Identify areas of concern/opportunity and present to Activation Team.
Willing and able to travel on the road for 75+% of the year.

Job Requirements

1-2 years of prior experience touring and activating for experiential marketing campaigns on a national level is preferred.
Prior experiential marketing background with family brands is preferred.
Must have a current, valid driver’s license with a clean driving record.
Ability to work with teammates and be an integral part of the team environment.
Be socially engaging and comfortable interacting with diverse audiences, including client and client representatives, guests, vendors, and teammates.
Be physically fit with the ability to lift/carry 75+lbs. and be on your feet for extended periods of time in an outside setting.
Strong attention to detail, a positive attitude, and a team player.
Must have basic computer skills to utilize all company programs and systems for such items as expense reports, timesheet recordings, recap reports and company travel.
Ability to learn quickly to become an expert on sponsors and sponsor initiatives.
Critical thinker and team player as this position has a teammate for the season.
Comfortable speaking to large groups of diverse people.
Ability to lift larger items during set-up and tear-down of the display.
Demonstrated computer proficiency with working knowledge of Excel and Word.
Ability to operate within a fast-paced environment.
Self-starter, with proven ability to work without supervision.

Apply Now - Activation Coordinator - PRN

Activation Tour Manager - CDL Driver/ Motorcycle Driver

Show Unit/Traveling Show | Full Time Production & Operations Touring Units — Experiential Activations

The Activation Tour Manager will be responsible for leading and managing the activation team for a touring experiential marketing campaign traveling throughout North America. Main functions will include operating a tractor trailer race hauler, overseeing all logistics of setting up, activating, and tearing down program equipment at local retail parking lots, trade shows, and other event activations throughout the calendar year, managing and maintaining a fleet of motorcycles, and overseeing a consumer experience that involves consumer demonstration and ride experiences. The Activation Tour Manager will be the main point of contact and supervisor for additional employees on the tour and in-market, acting as part of a team traveling with an Assistant Activation Tour Manager.

Essential Job Functions

Operate a touring tractor trailer experience throughout North America to, from, and between events and other locations in a safe and timely manner.
Manage set-up, activation, and tear-down of the experience for multiple displays in a week throughout the calendar year.
Coordinate logistic and operation details with venue with a focus on “Best Practice” recommendations for a successful event. This includes prepromotion, onsite sales, catering entertainment, staff and sales support team.
Responsible for ordering and arranging delivery of all local commodities for such items as water, ice, fuel, security and partner brand product for consumer consumption.
Responsible for driving, conducting safety checks, complying with required DOT paperwork, and coordinating any required repairs and routine maintenance.
Responsible for daily/weekly recap reports with detailed photos at the closer of each engagement on key learnings, throughput, hits/misses, consumer interactions, attendance records, inventory reports and other metrics as well.
Manage all activation touring and in-market staff including call times, break schedule, time sheet approvals while abiding by state and local laws.
Train all activation touring and in-market staff on company policies, procedures, event operations and program/brand talking points.
Responsible for operating and ensuring routine maintenance is performed on motorcycles/demo vehicles. (Training to be provided).
Responsible for ensuring the integrity of the brand experience while keeping the safety and security of the consumers, audience, and company at the forefront of priority.
Responsible for managing a product demonstration experience involving motorcycles/demo vehicles both on closed tracks as well as open road.
Able to travel on the road for 85+% of the year.
Presentation must be kept neat, clean, and visually appealing to all the Guests. Team Members are expected to uphold cleanliness in the Experience and at specific work location.
Keep all equipment clean and functioning properly. Perform checks and routine maintenance, of all equipment regularly. Oversee inventory of demo vehicles and display/footprint equipment.
Continuously seeking ways to improve overall operation with a focus on efficient spending. Identify areas of concern/opportunity and present to Activation Team.

Job Requirements

5+ years’ experience managing and activating for experiential marketing campaigns on a national level is preferred.
Must have a current CDL-A driver’s license with a clean driving record.
Must have a current motorcycle license and working knowledge of the motorcycle industry.
Ability to work with teammates and be an integral part of the team environment.
Be socially engaging and comfortable interacting with diverse audiences, including client and client representatives, guests, vendors, and teammates.
Must be comfortable getting on the microphone and engaging a crowd.
Demonstrated ability to troubleshoot, maintain, and repair tour assets.
Be physically fit with the ability to lift/carry 75+lbs. and be on your feet for extended periods of time in an outside setting.
Strong attention to detail, a positive attitude, and a team player.
Must have basic computer skills to utilize all company programs and systems for such items as expense reports, timesheet recordings, recap reports and company travel.
Mechanical knowledge, tractor, generator, motorcycle, mechanical maintenance a plus.
Ability to learn quickly to become an expert on sponsor initiatives.
Critical thinker and team player as this position has a teammate for the season.
Comfortable speaking to large groups of diverse people.
Ability to lift larger items during set-up and tear-down of the display.
Demonstrated computer proficiency with working knowledge of Excel and Word.
Ability to operate within a fast-paced environment.
Self-starter, with proven ability to work without supervision.

Apply Now - Activation Tour Manager - CDL Driver/ Motorcycle Driver

Assistant Activation Tour Manager – CDL Driver/ Motorcycle Driver - PRN

Show Unit/Traveling Show | Part Time Production & Operations Touring Units — Experiential Activations

The Assistant Activation Tour Manager will report directly to the Activation Tour Manager and be part of an activation team on a PRN basis for a touring experiential marketing campaign traveling throughout North America. Main functions will include assisting with operation of a tractor trailer race hauler, managing the logistics of setting up, activating, and tearing down program equipment at retail locations, trade shows, and other event activations throughout the calendar year; communicating with local retail store management teams; assisting with overseeing a consumer motorcycle experience that involves consumer demonstration and ride experiences; and acting as part of a team traveling with the Activation Tour Manager.

*This position is a PRN role, which will work on an as needed basis as a fill in.

Essential Job Functions

Assist Tour Manager with a touring tractor trailer experience throughout North America to, from, and between events and other locations in a safe and timely manner.
Responsible for gathering key learnings, throughput, hits/misses, consumer interactions, attendance records, inventory reports, detailed photos and other metrics for daily/weekly recap reports of each engagement.
Assist Tour Manager with set-up, activation, and tear-down of the experience for multiple displays in a week throughout the calendar year.
Coordinate logistic and operation details with venue with a focus on “Best Practice” recommendations for a successful event. This includes prepromotion, onsite sales, catering entertainment, staff and sales support team.
Assist in the training of all activation touring and in-market staff on company policies, procedures, event operations and program/brand talking points.
Responsible for operating and ensuring routine maintenance is performed on motorcycles/demo vehicles. (Training to be provided).
Responsible for ensuring the integrity of the brand experience while keeping the safety and security of the consumers, audience, and company at the forefront of priority.
Responsible for assisting in the management of a product demonstration experience involving motorcycles/demo vehicles both on closed tracks as well as open road.
Able to travel on the road for 85+% of the year.
Must be able to communicate effectively and efficiently with Activation Tour Manager and office team with the ability to step into the leadership role with Tour Manager is unavailable.
Presentation must be kept neat, clean, and visually appealing to all the Guests. Team Members are expected to uphold cleanliness in the Experience and at specific work location.
Keep all equipment clean and functioning properly. Perform checks and routine maintenance, of all equipment regularly. Maintain inventory of motorcycles/demo vehicles and display/footprint equipment.
Continuously seeking ways to improve overall operation with a focus on efficient spending. Identify areas of concern/opportunity and present to Activation Team.

Job Requirements

3+ years’ experience managing and activating for experiential marketing campaigns on a national level is preferred.
A CDL-A driver’s license with a clean driving record a plus
Must have a current motorcycle license and working knowledge of the motorcycle industry.
Ability to work with teammates and be an integral part of the team environment.
Proven ability to work closely with supervisor(s) in receiving, understanding, and executing event details and direction.
Be socially engaging and comfortable interacting with diverse audiences, including client and client representatives, guests, vendors, and teammates.
Demonstrated ability to troubleshoot, maintain, and repair tour assets.
Be physically fit with the ability to lift/carry 75+lbs. and be on your feet for extended periods of time in an outside setting.
Strong attention to detail, a positive attitude, and a team player.
Must have basic computer skills to utilize all company programs and systems for such items as expense reports, timesheet recordings, recap reports and company travel.
Mechanical knowledge, tractor, generator, motorcycle, mechanical maintenance a plus.
Ability to learn quickly to become an expert on sponsors and initiatives.
Critical thinker and team player as this position has a teammate for the season.
Comfortable speaking to large groups of diverse people.
Ability to lift larger items during set-up and tear-down of the display.
Demonstrated computer proficiency with working knowledge of Excel and Word.
Self-motivated with ability to work independently and in a team setting.

Apply Now - Assistant Activation Tour Manager – CDL Driver/ Motorcycle Driver - PRN

Combined Touring Operations

Athletic Trainer - Ice

Show Unit/Traveling Show | Full Time Production & Operations Touring Units — Combined Touring Operations

The Athletic Trainer is responsible for implementing athletic training regimes, targeting workplace injury prevention. Within the scope of their licensed / certified expertise, the athletic trainer will administer prescribed treatment, evaluation, management and rehabilitation of injuries within the guidelines set forth by AIG and workers compensation. Coordinates the administration of workers compensation programs for their assigned touring show. Works directly with the traveling show, Feld corporate offices, and as directed by workers compensation physicians to ensure proper treatment is being administered along with preventative care. Assists in the day to day operations of the Unit in conjunction with the guidelines of best practices for the Show and Touring Operations.

Tour Operations - Monster Jam

Tech Official - Monster Jam

Show Unit/Traveling Show | Contract Production & Operations Touring Units — Tour Operations - Monster Jam

A tech official oversees and executes all operational aspects of a Monster Jam event – from setup to the execution of the event to move out.

Event Marketing & Sales North America

Ticketing Operations

Engagement Ticketing Specialist

Ellenton, Florida | Full Time Event Marketing & Sales North America — Ticketing Operations

The Engagement Ticketing Specialist is responsible for building and maintaining engagement ticketing information on various ticketing systems across North America. Coordinate within the Event Marketing and Sales Department, arena box offices and ticketing systems to ensure maximization of ticket sales revenue by effectively and efficiently building events in the timeframe set forth to meet deadlines for events to go on sale on time. Confirm that events are correctly set-up, proper controls are in place and Company policies and procedures are followed.

Essential Job Functions

Review individual engagement ticketing factsheets, provided by the promoters within the Event Marketing & Sales Department, for accuracy, consistency, and completeness, and resolve any issues with the appropriate EM&S Manager.
To communicate with Tour Operations staff pertaining to production holds, Routing and Tours regarding contracts, and Relationship Marketing relating to email marketing.
Generate box office instructions and proof against the approved factsheet.
Forward the box office instructions to the individual venue box offices and work with the box office staff to resolve any questions they might have. Confirm the venue will complete the building of the event in their system within the timeline prescribed.
Verify the venue box office ticketing set-up is accurate and consistent with the factsheet relating to on sale dates, standard pricing, discounts, service charges, facility fees, online information and proper sales channels enabled. Make any needed corrections, and re-proof, as necessary. Check offers online as well as ensure that online information is accurate and consistent meeting all company criteria.
Effective communication with the necessary parties regarding the timely completion of the event build as it relates to the event going on sale as scheduled.
Assist in the setup of third-party partner and Global Partnership offers, as well as Feld Consumer Products online upsells.
Work with teammates in verifying and compiling both Domestic and International Sales reports for daily distribution to the company.
Other related duties as assigned by the Director, Ticketing Operations and/or Supervisor.

Job Requirements

Bachelor’s Degree in Business Management, Sport Management, Marketing, or a related discipline, or equivalent practical work experience.
Minimum 2-4 years experience in business operations, financial analysis, or a related discipline. Live entertainment/ticket sales industry experience is a strong plus.
Ticketmaster, Paciolan, AXS and/or Box Office experience strongly preferred.
Good written and verbal communication skills, along with a strong customer service orientation and interpersonal skills are a must. Previous experience in a marketing services or automated ticket sales environment is a strong plus.
Able to work unsupervised, self-motivated, can multitask and has initiative.
Hours may vary depending on engagement assignments and special projects.

Apply Now - Engagement Ticketing Specialist

Financial Planning & Analysis

Accounting Operations/Corporate Accounting

Senior Accountant

Ellenton, Florida | Full Time Financial Planning & Analysis — Accounting Operations/Corporate Accounting

Perform timely and accurate general ledger accounting and auditing duties, analyses and reconciliations of account activity, and internal financial reporting activities for financial transactions of moderate to high complexity in support of the Company's corporate headquarters/shared support services operations and related legal entities. Also assist in preparation of monthly internal and quarterly/annual external consolidated corporate financial reporting. Heavy focus on International accounting, A/R, and audit.

Logistics and Merchandising

FCP Creative & Product Development

Senior Graphic and Product Designer

Ellenton, Florida | Full Time Logistics and Merchandising — FCP Creative & Product Development

To conceptualize, design, render, and illustrate 3D and 2D graphic solutions for merchandise and concession product lines, including sales/photo environments and customer experiences, for all Feld properties. To develop coordinated approaches to products and environments that support Feld Entertainment's brand strategy and the visual identities of our shows. To create initial sketches and color renderings of products, to create illustrations and/or to use existing characters in layouts, and to modify existing designs to match new needs for particular shows. To sculpt concepts (including monster trucks) in 3D software. To create diagrams/layouts for sales and event environments. To create technical specs sheets for final production. To provide technical counsel on pre-press art preparation, to review final art prior to manufacturing stage, and to troubleshoot and resolve production problems. To review production proofs and samples for accuracy. To advise on hardware and software upgrades. To provide project management of process and materials for large multi-part projects, including status reports and tracking. To act as mentor and/or project team lead as needed.

*A Cover Letter is preferred for this role.

Essential Job Functions

Research and development, conceptualization. Developing and proposing 3D and 2D graphic solutions for consumer products and environments, in support of design and branding strategies to meet targeted audience sales goals. Requires researching new product ideas and current marketplace trends, brainstorming creative solutions, and developing modifications to existing products and molds. 25%
Project management. Providing project management of process and materials for large multi-part projects, including status reports and tracking. Working with colleagues on project teams and assuming co-lead of team as needed. 10%
Design and production. Designing graphics materials and implementing ideas, delivering completed art and files for production, while working within structured budgets and timelines. Requires hands-on design and production using standard graphics software and 3D sculpting/rendering software. Areas of concentration: illustration, layout, product design, environment design, and packaging. Creating accurate technical specs sheets for final production. May include managing the work of temps or production artists. 45%
Pre-press and final production review. Reviewing final art, to include that produced by outside designers, to ensure that the materials are accurate and ready for production or manufacturing, according to specs for a particular vendor. Includes confirming vendor specs before files are finalized. Also includes press approvals and proof approvals to ensure graphic quality of final printed/produced materials in various media, including offset printing, lithography, screen printing, and flexography. 5%
Troubleshooting. Studying and resolving production problems, including misregistration, separation and trapping errors, halftone and resolution problems, color imaging errors. Includes communicating with vendors, printers, and colleagues to troubleshoot problems in the most time- and cost-effective way, whether through written and electronic materials or through verbal exchanges. 3%
Organization. Maintaining accurate and complete records of work, including but not limited to filing electronic data by job number for archiving. Naming files and annotating printouts for reader clarity. Reporting to manager on job status and identifying areas of concern as early as possible. 10%
Technical and professional counsel. Keeping up with releases of the latest versions of graphics software and hardware, and advising manager on needs for the same. Identifying and sharing information on opportunities for professional growth (such as conferences and training). Acting as expert information source on design and production. 2%

Job Requirements

Bachelors degree in graphic design, illustration, packaging, toy design, or relevant field OR equivalent combination of education and work experience.
7+ years experience as designer and/or illustrator in professional environment, such as in-house creative services department or design/advertising agency, where deliverables were created within budget and time constraints.
Hands-on expertise in graphics and software (including but not limited to Adobe Creative Cloud / Photoshop, Illustrator, InDesign) and 3D/modeling software (SketchUp, Keyshot, Maya, Fusion 360 and ZBrush); and specialized technical knowledge (Pantone color systems, 4-color process printing, cross-platform file conversions, pre-press troubleshooting, plastics and molding, photography, and image manipulation).
Hands-on experience with 3D (product, package, environment), 2D (print), apparel (hats and t-shirts), and web design and production. Must be able to carry out all phases of design projects, from initial concept through final art and production.
Strong conceptual, problem-solving, design, illustration, technical and communication skills. Ability to articulate thoughts, illustrate ideas, and prepare concept drawings in traditional (pencil, marker) and electronic (pixel- and vector-based drawing and image manipulation) media.
Ability to juggle multiple projects in fast-paced environment; strong project management and organization skills.
Extensive knowledge of import and domestic manufacturing processes, including model sculpting, injection and rotation molding, offset and screen printing.
Professional portfolio of samples illustrating accomplishments in areas of expertise listed above.

Apply Now - Senior Graphic and Product Designer

FCP Jessup Warehouse

Warehouse Associate

Jessup, Maryland | Full Time Logistics and Merchandising — FCP Jessup Warehouse

Warehouse associates work within our Jessup, MD. Warehouse, performing tasks related to product and supply receipt, filling orders for Feld unit shows and preparing orders for shipment.

FCP Operations

Assistant Concession Manager

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Assist with managing operations and sales on Feld Touring Production. Responsible for equipment maintenance, distribution, logistics, and refurbishments. Oversees distribution team members; trains and mentors other staff members; support and enforce Feld policies and procedures.

Essential Job Functions

1. Responsible for all concession equipment, to include:
Ensure all stand equipment is in good clean working condition
Ensure music systems are working properly
Stand equipment inventory for all sales personnel
Equipment carnet information (international)
Communicate trailer/container repairs to show personnel
2. Transportation:
Responsible for scheduling, coordination, and communication related to transportation of stock & equipment
Responsible for load-in and load-out procedures and all safety procedures in and around the trailer/container
Spotting of trailers/containers, ice merchandisers, etc.
Vehicle coordination and maintenance
3. Manages hotel room assignments and provides housing oversight of all FCP personnel residing in show hotel including:
Compliance of company standards / policies related to show hotels
Assist with personnel problems related to company housing and/or hotel concerns.
Personnel room assignment
Key inventory
4. Responsible for implementing proper issuing procedures. Oversee to ensure proper stock handling and inventories are taken as required or requested.
5. Purchasing, to include:
Responsible for the ordering of all local commodities for each engagement
Verify invoices and provide payments when necessary
Order equipment and spare parts via MRO
Cleaning supplies
6. Responsible for all electrical requirements. Ensure proper lighting is used on all sales locations and look for improvements at all times.
7. Ensure proper sanitation and trash pick-up is carried out on the sales floor and at the issue trailers/containers.
8. Concourse sales and supervision:
Repair and replace broken display equipment
Always look for new ways to display merchandise to increase revenue
Monitor sales floor and customer traffic, striving for a professional and positive customer service-oriented atmosphere
Continuously promote upbeat and positive attitude towards sales
Help ensure all sales personnel are in the correct uniform and selling areas
Handle customer complaints
9. Public Health Mitigation responsibilities:
Responsible for temperature checks and any questionnaires required for all FCP personnel on all work days
Responsible for making sure all mitigation policies on the concourse comply with company and building policies
Responsible for instructing sales personnel on proper mitigation practices
Responsible for mitigation compliance in and around FCP trailers
Document information in post engagement report regarding how mitigation was implemented in each venue
10. Agency Vendors:
Responsible for setting up agency vendors needed for each engagement according to company protocol.
Responsible for onsite management of agency vendors

Job Requirements

Associate Degree in Business or 2+ years of retail management
Valid Driver’s license
Valid Passport
Highly organized
Excellent written and oral communication skills
Computer skills – Microsoft Office
Ability to travel 100%
Multi-lingual a plus
Ability to lift 25LBs

Apply Now - Assistant Concession Manager

Bookkeeper

Show Unit/Traveling Show | Full Time Logistics and Merchandising — FCP Operations

Staff position responsible for the bookkeeping activities of the consumer product division for touring production. Primary functions include data processing and reporting of unit inventory balances as well as sales personnel’s sales and consignment balances. Office duties to include set up of office space as well as mitigation compliance.