Assistant Activation Tour Manager

The Assistant Activation Tour Manager is responsible for supporting an experiential marketing campaign focused on brand marketing, product education, and demonstration of the Spin Master Monster Jam Toys at Walmart stores nationwide. As an ambassador of Monster Jam supporting the Activations team, this full-time over-the-road touring position will operate at parking lot events, traveling with and displaying a Monster Jam truck, along with engaging with consumers, playing with toys, and ultimately driving sales.  

As a member of the touring team, the primary responsibilities will include but aren’t limited to operating and maintaining a Class-A CDL Monster Jam Hauler and competition Monster Jam Truck for display purposes only; providing tour support through daily event operations; understanding and ensuring the team meets Key Performance Indicator (KPI) goals as well as identifying and implementing innovative tactics to achieve these targets; support onsite engagement with consumers; help coordinate all venue communications and logistics plans; write client facing post event reports recapping performance metrics, consumer feedback, and event photos. 

Reporting to the Global Partnerships Activations Manager, this position is managed onsite by the Tour Manager. The ideal candidate will have an extensive mechanical background, preferably with monster trucks or other competition motorsports vehicles, and will serve as part of a team responsible for maintenance and general upkeep of the display vehicle. While previous Monster Jam experience is preferred, it is not required. Extensive training will be provided to the tour team before program launch. 

• Under the direction of the Tour Manager and Shop Management, support a touring truck display experience throughout the United States to, from, and between events and other locations in a safe and timely manner.
• Oversee all set-up, activation, and tear-down of the experience for multiple displays in a week over the course of a twenty-week program.
• Perform duties as instructed by Tour Manager, including maintenance and general upkeep of the Monster Jam display truck. 
• Perform all mechanical procedures as instructed by the Tour Manager, to include, but not limited to, maintenance, service, and repairs for the assigned Monster Truck and Monster Truck Transport vehicle; Assist with paperwork, service records, expense reports, and inspections. 
• Learn and clearly communicate all brand talking points and conversations with event attendees, fans, and retail consumers.
• Support documentation and reporting of any critical tour information back to the in-office Activations team accurately and on time. This includes taking photos, taking inventory of product sales, and reporting back metrics and notes on each event day.
• Help coordinate event logistics with local retail managers and/or venue management staff, ensuring the venue is properly informed and prepared for the activation and that the tour team is maintaining a safe, efficient, and timely schedule.
• Proactively acknowledge, engage, and interact with all Guests. Consistently offer a professional and friendly greeting.
• Responsible for the safe operation, set up, display, and tear down of a Monster Jam display truck for multiple event days within an activation week. Training will be provided.
• Able to tour and travel on the road full-time for the duration of the tour – approx. 20 weeks, in a shared tour vehicle.
• Personal presentation must be kept neat, clean, and visually appealing to all the Guests. Team Members are expected to uphold cleanliness in the experience and at specific work locations, representing Feld Entertainment and Feld Motor Sports professionally at all times.
• Keep all equipment clean and functioning properly. Perform checks and routine maintenance of all equipment regularly.
• Actively look for ways to make the program more effective. Identify areas of concern and opportunity and present them to the office team for action.
• Perform other duties as assigned by management.

• Valid and Current CDL-A preferred but not required.
• Demonstrated skills in mechanics and repair are required.
• Previous mechanical experience /or a technical degree in engineering or a vocational certificate preferred.
• Experience touring and working within experiential marketing programs is a plus, but not required. 
• Must be task-oriented to meet deadlines.
• Must have strong skills in team building and critical thinking.
• Ability to frequently bend, lift, stand, climb, and reach, and be able to be on feet/standing for extended periods of time. 
• Ability to lift larger items during set-up and tear-down of the display; lift and carry up to 25 pounds repetitively, and occasionally lift and carry 75 or more pounds. 
• Ability and willingness to work in climactic conditions of both hot and cold. 
• Ability to work with teammates and be an integral part of the team environment; this position has a teammate for the season.
• Ability to lead a team touring in close quarters and foster an environment that is geared to the success of the group over individual priorities.
• Be socially engaging and comfortable interacting with diverse audiences, including clients and client representatives, guests, vendors, and teammates.
• Demonstrated ability to troubleshoot, maintain, and repair tour assets.
• Strong attention to detail, a positive attitude, and a team player. 
• Must be comfortable working autonomously and on the road for extended periods of time.
• Ability to learn quickly to become an expert on client initiatives.
• Critical thinker with the ability to operate within a fast-paced environment
• Demonstrated computer proficiency with working knowledge of Excel and Word. 
• Self-starter, with proven ability to work without supervision.
• This is a Full-Time Temporary position - must be able to commit to the entire tour length.