FAQs

Q: What is the best way to dress for a Ringling Bros. and Barnum & Bailey/Disney On Ice/Disney Live!/Marvel Universe LIVE!/Monster Jam/Monster Energy Supercross/AMSOIL Arenacross show?

We suggest you dress comfortably.  For Disney On Ice shows, and Ringling Bros. and Barnum & Bailey Presents Out Of This WorldTM, the temperature in the arena is typically 10+ degrees cooler than outside, so a light sweater/jacket might be needed.  Also, practical shoes are recommended to safely navigate the steps in the arena.

Proper attire, including shoes and shirts, must be worn at all times. All of our shows offer a casual, family-oriented environment. Clothing which, by nature, exposes excessive portions of the skin or body that may be viewed as inappropriate for a family environment will not be permitted.  In that spirit, we ask you to use your discretion and common sense.

Inappropriate Attire

Attire that is not appropriate for a Ringling Bros. and Barnum & Bailey/Disney On Ice/Disney Live!/Marvel Universe LIVE!/ Monster Jam/Monster Energy Supercross/AMSOIL Arenacross show —and which may result in refusal of admittance or ejection from the show—includes but is not limited to:   

  • Costumes worn by guests 14 years of age or older
Q: Who do I contact for specifics on what I can or cannot bring along to my upcoming Ringling Bros. and Barnum & Bailey/Disney On Ice/Disney Live!/Marvel Universe LIVE!/Monster Jam/Monster Energy Supercross/AMSOIL Arenacross show?

Every venue has a specific set of guidelines for what visitors can or cannot bring into the building. For an updated list of prohibited items, please visit the venue’s website or contact them directly for details. 

Q: Who do I contact regarding a question or comment about Feld Entertainment or one of your brands?

You may contact us directly by email at [email protected] or by mail at Customer Relations, 800 Feld Way, Palmetto, Florida 34221

Q: Why isn’t my city on your performance schedule? 

We add shows to our tour from time to time – please visit Ringling Bros. and Barnum & BaileyDisney On Ice, Disney Live, Marvel Universe LIVE!Monster JamMonster Energy Supercross and AMSOIL Arenacross or  sign up today to be a Feld Preferred Customer to be notified of our upcoming shows.

Q: Do you offer any special ticket pricing for large groups? 

Typically yes, please contact your local arena box office or guest services and request to speak with their preferred group sales team.  

Q: Do you offer coupons or promo offers for Ringling Bros. and Barnum & Bailey/Disney On Ice/Disney Live!/Marvel Universe LIVE!/Monster Jam/Monster Energy Supercross/AMSOIL Arenacross shows?

You can sign up today to be a Feld Preferred Customer and we’ll keep you up-to-date with exclusive offers, special savings, advance ticket notices, and more!